Please read these Terms of Service carefully before using the Stratovia Consulting website or engaging with our consulting services.
Welcome to the Stratovia Consulting Pty Ltd website.
These Terms of Service explain the rules and conditions that apply when you access our website, submit an enquiry, request a consultation or engage with our services.
By using this website or contacting Stratovia Consulting through this website, you agree to these Terms of Service. If you do not agree with these terms, please do not use this website.
Stratovia Consulting Pty Ltd is a South African consulting firm providing professional services across Digital Marketing, ATL Marketing, Finance Consulting and Human Resources Consulting.
Our website address is:
You can contact us at:
Email: info@stratovia.co.za
Phone: 082 780 7810
You may use this website to learn more about Stratovia Consulting, view our services, submit enquiries and contact our team.
You agree not to use this website:
We reserve the right to restrict access to the website if we believe it is being misused.
Stratovia Consulting provides professional consulting services across:
Information on this website is provided for general information purposes and does not automatically create a client relationship, service agreement or professional engagement.
A formal working relationship only begins once Stratovia Consulting has accepted your request, agreed on the scope of work and confirmed the service terms in writing.
When you submit an enquiry, request a call back or contact us through the website, you agree that the information you provide is accurate and complete.
Submitting an enquiry does not guarantee that Stratovia Consulting will accept the work or provide services. We may request additional information before recommending a service or preparing a proposal.
Consultations may be conducted by phone, email, online meeting or another suitable communication method.
Any proposal, quotation or scope of work provided by Stratovia Consulting will be based on the information available at the time.
Unless stated otherwise, a quote may include:
Additional work outside the agreed scope may require a revised quote or separate written approval.
Clients are responsible for providing accurate information, timely feedback and any required materials needed for Stratovia Consulting to perform the agreed services.
This may include:
Delays in providing information, feedback or approvals may affect project timelines.
Fees, payment terms and billing arrangements will be confirmed in the relevant proposal, invoice, agreement or written communication.
Payment may be required upfront, in phases, monthly or according to another agreed structure.
Unless otherwise agreed in writing:
All fees are subject to the specific agreement between Stratovia Consulting and the client.
Cancellation terms will depend on the type of service, project stage and agreement in place.
If a client cancels a service after work has started, the client may be responsible for fees relating to work already completed, time spent, resources used or commitments made.
Refunds, where applicable, will be considered based on the service agreement, project progress and the circumstances of the cancellation.
Ongoing monthly services may require written notice before cancellation, as agreed in the relevant service arrangement.
Stratovia Consulting aims to deliver services within agreed timelines. However, timelines may depend on factors such as client feedback, access to information, project complexity, third-party delays or changes in scope.
Any dates provided are estimates unless specifically confirmed as fixed deadlines in writing.
We will communicate with clients if timeline adjustments are required.
Stratovia Consulting provides professional consulting support, strategic guidance and practical recommendations. However, we do not guarantee specific business results, financial outcomes, marketing performance, revenue increases, rankings, sales, leads or employment outcomes.
Results may depend on many factors outside our control, including market conditions, client implementation, budget, competition, business operations and third-party platforms.
Some services may involve third-party platforms, suppliers or tools, including but not limited to social media platforms, advertising platforms, analytics tools, website systems, email systems, financial tools or HR-related platforms.
Stratovia Consulting is not responsible for the availability, performance, policies, pricing or actions of third-party platforms.
Clients are responsible for complying with the terms and conditions of any third-party platforms they use.
All website content, including text, images, graphics, layout, branding and service descriptions, is provided for general information purposes only.
We aim to keep the information accurate and updated, but we do not guarantee that all website content will always be complete, current or error-free.
We may update, change or remove website content at any time without prior notice.
Unless otherwise stated, all content on this website belongs to Stratovia Consulting or is used with permission.
You may not copy, reproduce, distribute, modify, publish or use any website content for commercial purposes without written permission from Stratovia Consulting.
Any materials created for a client during a project will be subject to the intellectual property terms agreed in the relevant proposal, agreement or written communication.
Stratovia Consulting respects the confidential nature of client information.
Where a client shares business, financial, HR, marketing or strategic information with us, we will take reasonable steps to keep that information confidential and use it only for the purpose of providing the agreed services.
Clients are also expected to respect any confidential information shared by Stratovia Consulting.
Your use of this website may involve the collection and processing of personal information.
We handle personal information in line with our Privacy Policy and applicable South African data protection laws. Please read our Privacy Policy to understand how we collect, use and protect personal information.
To the fullest extent permitted by law, Stratovia Consulting will not be liable for any indirect, incidental, special or consequential loss arising from your use of this website or services.
This includes, but is not limited to, loss of profits, loss of revenue, loss of business opportunity, loss of data, reputational damage or business interruption.
Nothing in these Terms of Service limits liability where it would be unlawful to do so.
You agree to indemnify and hold Stratovia Consulting harmless from any claims, losses, damages, liabilities or expenses arising from:
This website may include links to external websites or third-party platforms. These links are provided for convenience only.
Stratovia Consulting is not responsible for the content, security, accuracy, privacy practices or availability of external websites.
Visiting external websites is done at your own risk.
We may update these Terms of Service from time to time. Any updated version will be published on this page.
Your continued use of the website after changes are published means you accept the updated Terms of Service.
These Terms of Service are governed by the laws of the Republic of South Africa.
Any dispute relating to this website, these Terms of Service or our services will be handled in accordance with South African law, unless otherwise agreed in writing.
If you have any questions about these Terms of Service, please contact us:
Stratovia Consulting Pty Ltd
Email: info@stratovia.co.za
Phone: 082 780 7810
Website: www.stratovia.co.za
