Privacy Policy

Privacy Policy

Learn how Stratovia Consulting collects, uses and protects your personal information when you use our website or contact our team.

1. Introduction

Stratovia Consulting Pty Ltd (“Stratovia Consulting”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry, request a consultation or use our services.

By using this website or submitting your personal information to us, you agree to the terms of this Privacy Policy.

2. Who We Are

Stratovia Consulting Pty Ltd is a South African consulting firm providing professional services across Digital Marketing, ATL Marketing, Finance Consulting and Human Resources Consulting.

Our website address is:

www.stratovia.co.za

For privacy-related queries, you can contact us at:

Email: info@stratovia.co.za
Phone: 082 780 7810

3. Personal Information We May Collect

We may collect personal information that you voluntarily provide to us when you complete a contact form, request a call back, submit an enquiry or communicate with us directly.

This may include:

  • Your name and surname
  • Your business or organization name
  • Your email address
  • Your phone number
  • Your location or service region
  • Information about your business needs
  • Any message or enquiry you submit through the website
  • Any additional information you choose to provide

We may also collect limited technical information when you use our website, such as browser type, device information, pages visited and general website usage data.

4. How We Use Your Personal Information

We use your personal information to:

  • Respond to your enquiries
  • Contact you about our consulting services
  • Arrange consultations or follow-up calls
  • Understand your business needs
  • Provide information about our services
  • Improve our website and user experience
  • Maintain internal business records
  • Communicate with you where you have requested information from us
  • Comply with applicable legal and regulatory requirements

We will only use your personal information for the purpose for which it was collected, or for a related purpose that is reasonable and lawful.

5. Legal Basis for Processing Personal Information

We process personal information in accordance with applicable South African data protection laws, including the Protection of Personal Information Act, 4 of 2013, also known as POPIA.

Where required, we process your personal information based on your consent, our legitimate business interests, the need to respond to your enquiry, the need to provide services, or our obligation to comply with the law.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve your browsing experience, analyze website traffic and understand how visitors interact with our website.

Cookies are small files stored on your device when you visit a website. You can choose to disable cookies through your browser settings, although some parts of the website may not work properly if cookies are disabled.

Where required, we will request your consent before using non-essential cookies or tracking technologies.

7. Sharing of Personal Information

We do not sell your personal information.

We may share your personal information only where necessary and appropriate, including with:

  • Service providers who assist with website hosting, email, analytics or technical support
  • Professional advisors where required
  • Employees, contractors or consultants who need the information to respond to your enquiry or provide services
  • Regulatory authorities or legal bodies where required by law

Any third party that processes personal information on our behalf is expected to handle it securely and only for the purpose for which it was provided.

8. International Transfers

Stratovia Consulting may serve businesses across South Africa, Africa and the UK. In some cases, your personal information may be processed or stored outside South Africa through cloud-based platforms, email systems, website hosting providers or other service providers.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your information.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration or destruction.

These measures may include secure systems, access controls, password protection and responsible internal handling of personal information.

While we take reasonable steps to protect your information, no website or electronic transmission is completely secure. You submit information through the website at your own risk.

10. How Long We Keep Personal Information

We will only keep your personal information for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or allowed by law.

When personal information is no longer needed, we will take reasonable steps to delete, destroy or anonymize it.

11. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct or update your personal information
  • Ask us to delete personal information where appropriate
  • Object to the processing of your personal information
  • Withdraw consent where processing is based on consent
  • Request that we stop sending you direct marketing communications
  • Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, please contact us using the details listed in this Privacy Policy.

12. Direct Marketing

We may contact you with information about our services where you have requested information, submitted an enquiry or provided consent to receive communication from us.

You may opt out of direct marketing communications at any time by contacting us or using any unsubscribe option provided in our communications.

13. Links to Other Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content or security of external websites.

We encourage you to read the privacy policies of any external websites you visit.

14. Children’s Privacy

Our website and services are intended for businesses and professional users. We do not knowingly collect personal information from children.

If we become aware that personal information of a child has been provided to us without the necessary consent, we will take reasonable steps to delete that information.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or privacy practices.

The updated version will be published on this page with a revised effective date.

16. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Stratovia Consulting Pty Ltd
Email: info@stratovia.co.za
Phone: 082 780 7810
Website: www.stratovia.co.za

17. Information Regulator

If you believe your personal information has been processed unlawfully, you may contact the Information Regulator of South Africa. The Information Regulator is the independent body responsible for monitoring and enforcing POPIA in South Africa.